DVS Clipster Spécifications Page 60

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A-2
CLIPSTER Hardware Guide
A.1 Troubleshooting
The table below lists some errors that may occur during the operation
of CLIPSTER and details how to resolve them. If you experience trouble
with the system that cannot be resolved with the solutions described
here or in chapter “Maintenance” on page 5-1, please contact your lo-
cal vendor or DVS directly.
Error Cause Solution
Accesses to the main
storage are slow.
AND/OR
Drops occurred dur-
ing play-out/capture.
The data storage is
too full.
It is recommended to use only 85 %
of the overall hard disk capacity to
ensure real-time capability. If the
storage is too full, delete some of
your data.
Configurations of the
system have been al-
tered so that it is no
longer capable of
real-time operations.
Contact the DVS service depart-
ment.
One or more hard
disks of the hard disk
array are worn.
Detecting worn hard disks in a RAID
configured storage can prove diffi-
cult. If you are able to detect the
worn disk(s) (see section “Replacing
a Hard Disk” on page 5-3), replace
them as described in the same sec-
tion. Otherwise contact the DVS ser-
vice department.
An alarm is sounded
and the alarm LED is
lit. The alarm can be
switched mute with
the mute button.
A fan has failed. Check whether a fan has failed as
described in section “Fan Mainte-
nance” on page 5-7. If necessary re-
place the broken module as
described in the same section.
The system is over-
heated.
If you can rule out the above men-
tioned cause, the alarm must be due
to overheating. An overheating rare-
ly occurs, and then most likely
caused by too much dirt accumulat-
ed at the ventilation holes. Shut
down the system immediately (see
section “Shutting Down the Sys-
tem” on page 4-2). Afterwards
open the casing as described in sec-
tion “Opening the Casing” on
page 5-6 and clean all ventilation
holes. When finished, reassemble
the system (see section “Closing the
Casing” on page 5-6) and start it. In
case the problem persists, contact
the DVS service department.
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